Do I need an account to send an enquiry?
No. PetGuides.au sends your enquiry directly to the business with no signup, no password, no tracking. Your details go to that one business and nowhere else.
How do I prove I own a business listing?
Start the claim flow at /claim/. Choose how you want to verify: email at the business domain, phone callback, postal letter, or identity document. We confirm within ~24 business hours.
Will my business pay for the listing?
The standard listing is free forever. Pet Pro Owner is an optional paid tier that adds featured placement, multiple photos, custom service descriptions, and priority enquiry routing. See /pricing/ for details.
What about pet owner profiles or saved favourites?
Saved-favourites and pet profile features are on the roadmap, but they will work without an account — saved locally to your browser, exportable on request. PetGuides.au will never require you to sign up.